HPE Storage Setup Manager Does Not See Array

If the setup manager does not see your array, follow this procedure to disable the Teredo protocol.
NOTE: The setup manager uses the mDNS port 5353 when locating arrays. Make sure the port is open.

The setup manager cannot receive mDNS broadcasts from the array when the Teredo protocol is enabled on the Windows host.

  1. Select View → Show hidden devices.
  2. On the Windows host, click Start and in the Search programs and files field, type:
    device manager
    The Windows Device Manager opens.
  3. In the Device Manager, double-click Network adapters to expand it.
  4. Under Network adapters, right-click Teredo Tunneling Pseudo-interface and select Disable from the menu.