HPE Storage Setup Manager on Windows 2012 R2 Cluster does not see Array

HPE Storage Setup Manager running on a Windows Server 2012 R2 clustered environment might not detect an array, making setup of the array impossible. This condition is caused by interference from the Microsoft Failover Cluster Virtual Adapter on the passive/standby Windows cluster node.

The preferred solution is to install the HPE Storage Setup Manager on a Windows computer that is not in a cluster, and to setup the array from there.

When no non-cluster Windows computer is available, follow the procedure below.

  1. On the passive/standby Windows cluster node, close NSM.
  2. Go to the Device Manager and select View → Show hidden devices.
  3. Under Network Adapters, disable Microsoft Failover Cluster Virtual Adapter and Toredo Tunneling Pseudo-Interface.
    Right-click each adapter and choose Disable from the pop-up menu.
    Wait until both adapters are completely disabled.
  4. Launch the HPE Storage Setup Manager and initialize the array.
    Wait until the array is fully initialized.
  5. Under Network Adapters, enable Microsoft Failover Cluster Virtual Adapter and Toredo Tunneling Pseudo-Interface.
    Right-click each adapter and choose Enable from the pop-up menu.