Addressing Possible Data Services Cloud Console Connection Issues
Occasionally, you might experience a problem accessing Data Services Cloud Console. If this happens, the array retries the initiation activation process every 30 seconds. In the meantime you should verify that the network connectivity for your configuration is set up correctly.
The following alarms have been seen sometimes. If you encounter one of these alarms, take the recommended action to resolve it:
| Alarm | Action |
|---|---|
| fail-prov-no-device | Array x can
connect to Data Services Cloud Console, but the storage system is not in the
inventory. Contact support to add the storage system to the inventory. |
| fail-prov-no-rule | Array x can
connect to Data Services Cloud Console, but cannot find an application instance for
this storage system. Log in to HPE GreenLake ( https://common.cloud.hpe.com) and confirm that this storage system is assigned to the proper application instance. |