Wellness and DNA

DNA is a diagnostic tool that supports array wellness, increases storage uptime, and keeps arrays running at peak performance and efficiency. Based on how you set up your array, there are support tools that can monitor heartbeats and logs produced by your system and analyze a variety of parameters in real time. Any anomalies such as configuration errors or abnormal operating conditions are reported, and you are alerted before a failure occurs.

These tools automatically resolve over 75 percent of issues and decrease escalations. That means faster resolution of customer issues. If needed, the support staff can also perform secure remote troubleshooting, configuration, and problem resolution, all of which help resolve issues while maintaining data security. Non-disruptive upgrades mean you can upgrade your array and all new features and software releases with no planned downtime.

You should enable DNA when you first configure the array.