Download and Update the Array OS without Internet Access

IMPORTANT: This task is required if your storage array has no Internet access.
  1. In the array GUI, choose Administration → Software.
    In the Group Software Version area, note the Current version package number. This is the software currently installed on your storage array.
  2. From your PC or local host, verify that the array has not been deny listed from the corresponding release.
    1. In a browser window navigate to https://infosight.hpe.com/InfoSight.
    2. Choose Infrastructure → Arrays → Select an array → Software Recommendations.
    3. Ensure that the release is not marked as deny listed.
  3. Contact support or your local Sales Engineer, who will provide you with a hidden link to the appropriate update file.
  4. Use the hidden link to download update file.
    You are required to log in to HPE InfoSight to download the array OS update file.
  5. Save the update to a convenient location on your PC or host.
  6. In the array GUI, choose Administration → Software.
  7. Click the Upload button, then click Choose File → Navigate to, select the update package saved on your PC or host, and click Open.
  8. After the upload has completed, choose Administration → Software.
  9. When you see the uploaded array OS file in the Software pane, click Update.
  10. When the End User License Agreement (EULA) appears, scroll to the bottom of the EULA, check the box, and click Agree.
    NOTE: Installation does not continue until you click Agree.
  11. Read the Software Update message and click OK.
    The array OS update process takes about 70 minutes per array. During that time, a controller failover and a browser reload occur automatically. The array itself remains online and available throughout the update.

    If you have multiple arrays in a storage group, all group arrays are updated, one at a time, to the same array OS version.

    NOTE: If your connection to the array drops during the update, you might not be able to re-establish connection until the update is done.

    When the update is finished, the new array OS version is listed as the Current version and the previous version is listed as Previous.