Using the Toolkit Diagnostics Utility
Before you can use the Toolkit Diagnostics Utility, you must contact support and obtain a case number.
Your Windows firewall or proxy must be open to outbound FTP traffic so the Tool can upload to the FTP site.
The Toolkit Diagnostics Utility:
- Creates a single package with name format: Case#-DIAGYYYYMMDDhhmmss.zip
- Saves the zip file in the user's temporary folder
- Uploads the zip package to the FTP site, if you answered Y in Step 7
If you chose not to upload the zip package, you can use your FTP client to upload it manually to ftp://ftp.nimblestorage.com.
IMPORTANT: It is recommended
that you do not remove any files from the zip file.