HPE Storage Diagnostic Tools

The HPE Storage Toolkit for Windows provides two diagnostic tools that you can use to collect system and log information from the Windows host on which the toolkit is installed:
  • Host Diagnostics

    Host Diagnostics is a toolkit feature that simplifies the collection of host log files and automatically sends them to the InfoSight share drive where Support can download them. You set up Host Diagnostics on the Windows host and run it from the array OS GUI. Host Diagnostics uses the same path as DNA when it collects log files for the array.

  • Toolkit Diagnostics Utility (nimdiag.exe)

    This is a CLI-based utility that you run manually from the Windows host where the toolkit is installed. After you run it, you must upload the files to a site where Support can get them. The utility does not handle those tasks for you.

If you encounter a problem with your array, you can run one of these tools and send the log information to Support. Support uses the host information in conjunction with the array log files provided by DNA to resolve the problem. Having log files from both the host and the array enables Support to get a comprehensive look at what is going on with the array environment. In many cases, the problem is with the host, not the array.

IMPORTANT: HPE Storage never collects sensitive information.