Hotfix Monitor Service
When you install the HPE Storage Toolkit for Windows, the Hotfix Monitor service is also installed. This service runs at startup and whenever the hotfix definition file (hotfix.xml) is modified. It checks for missing hotfixes and writes an event log entry containing links to those hotfixes.
NOTE: The Hotfix Monitor service also collects and sends host-side
information to the array once a day, where the information is archived for use by
InfoSight predictive analytics. No actual proprietary data or personal information is
collected. Only basic information about the host is collected, such as the hostname,
host OS, and whether or not Hyper-V and MPIO are installed.
During the installation process, the Installation Wizard displays the Microsoft
Hotfixes dialog box. Click the Hotfix Report
button to launch a local web page that lists critical hotfixes that are missing and
provides links to download them.
NOTE: Review the
current list of required hotfixes in the Release Notes. Configuration
information is also provided in theValidated Configuration Matrix. This online tool
is available on HPE InfoSight.
Click the Recommended Hotfix list link to view a current list of required hotfixes.
IMPORTANT: When installing the HPE
Storage Toolkit for Windows on a Windows Server Core host, the Hotfix Report cannot be
accessed from the Microsoft Hotfixes dialog box
because the link launches a default web browser that is not available on Server Core
hosts. To see what hotfixes you may need to install, view the Missing Hotfix Report in
the C:\hotfix_report file.
The event log informs you when your Windows host is missing hotfixes, some of
which can cause data corruption, system outages, or "device missing" conditions if not
installed.
NOTE: If you are
experiencing device loss or data corruption issues, checking for missing hotfixes is
one of the first steps in isolating the problem. If you have installed a hotfix that
uses a driver file, you must reboot the system before the Hotfix Monitor will
recognize the hotfix installation.