Reset a User Account Password
Before you begin
You must have Administrator permission to reset other users' passwords.
When users forget their passwords, perform this task to reset the password.
Procedure
- Select Administration > Security > Users and Groups.
- In the user account list, click the account for which you want to reset the password.
- From the More Actions drop-down menu, choose Change Password.
- In the Admin Password field, type your Administrator password.
- In the New Password field, type the user's new password. The password must be alphanumeric, 8 to 512 characters. The following special characters are not allowed: [ ] & ; ` and spaces.
- In the Confirm Password field, retype the user's new password.
- Click Change.
What to do next
Inform the user of the new password.