Upgrade HDDs

Time required:

Up to 30 minutes

Parts required:

New 11 x 1TB HDD field upgrade

Information required:

Array name or serial number. The array serial number can be found on the back of Controller A.

Tools required:

ESD (electrostatic discharge) strap or appropriate grounding device

Support contact:

See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows.

Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.

You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows page. After a maintenance window is set, no further communication with HPE Support is required.

NOTE: You do not have to shut down the array to upgrade drives.
Caution:

Before you install the new drives:

  • For a model CS1000H Nimble Storage array, the minimum SSD cache required to support the 11 x 1TB HDD field upgrade is 960GB. If your array does not have the minimum SSD cache capacity, you must upgrade the cache before proceeding with the HDD upgrade. See Upgrade Cache.
  • There is no specific order in which the HDD drives need to be installed.
  • After installation, the new drives must be activated before they are fully functional.
    NOTE: The drives in bank B will not report as installed in the GUI or CLI until all drives in the bank are populated.

Use this procedure to add HDDs to your HPE Nimble Storage Adaptive Flash array.

  1. Gently pull the front bezel away from the array chassis.

    The bezel includes power connection pins on both sides.

  2. Release and remove the empty HDD drive carrier from the chassis.
    1. To release the handle, press the release tab toward the carrier LEDs.
    2. Pull the handle to remove the empty carrier from the chassis. Use firm, steady pressure.

    The image below depicts an HDD in the Nimble Storage CS1000H array.

  3. Slide the new drive into the empty drive bay.

    Do not force the drive. If it does not slide in smoothly, remove it and try again.

  4. Close the drive carrier handle.

    Push the handle until it fully engages with the release tab.

  5. After no more than two minutes, make sure that the drive operation LED is green.

    If the LED does not light, remove and reinsert the drive. If unsuccessful, contact HPE Support.

    The image below depicts an HDD in the Nimble Storage CS1000H array.

    1. Drive operation
    2. Drive fault
  6. Repeat steps 2 through 5 to install the remaining HDD drives.
  7. Activate the new drives and verify operation.

    Use either the array GUI or CLI to activate the new drives.

    In the GUI:

    1. Do one of the following:
      • For version 3.x or earlier, choose ManageArrays, then select the array that contains the new drives.
      • For version 4.x or later, click Hardware, then select the array that contains the new drives.

      An alert message appears when inactive drives are detected.

    2. Either click the Activate Now link in the message, or click Activate.

    In the CLI:

    shelf --activate array_serial_number --array array_name

  8. Replace the bezel.

    Hold the bezel in place and then firmly press the bezel until you feel the keepers lock.